Privacy Policy
Last updated: September 20, 2025
Nidraa Mattress (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services. By using our Services, you agree to the terms of this Privacy Policy.
Contact
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: enquiry@nidraamattress.com
Information We Collect
We may collect the following information:
- Optional Information: Reviews, survey responses, or competition entries.
- Identity & Contact Data: Name, email, phone number, billing and shipping address.
- Order & Transaction Data: Products purchased, order history, payment details (processed securely via third-party providers).
- Device & Usage Data: IP address, browser type, device information, pages visited, cookies.
- Communications: Messages sent via forms, chats, or calls.
How We Use Your Information
We use your personal information to:
- Comply with legal and regulatory obligations.
- Process and fulfill orders, manage payments, and provide customer support.
- Communicate order updates, offers, and service messages.
- Improve and personalize our products, website, and services.
- Detect and prevent fraud or misuse.
Cookies & Tracking
We use cookies and similar technologies to:
- Remember preferences,
- Improve browsing experience,
- Analyze traffic and performance,
- Deliver relevant advertising.
You can manage cookie preferences in your browser settings.
Who we share your data with
We may share your information with:
- Service Providers: Payment gateways, delivery partners, hosting providers, analytics, and support tools.
- Business Partners or Affiliates: Where necessary to provide our Services.
- Legal Authorities: If required by law or to protect our rights.
We do not sell your personal information.
How long we retain your data
We retain your personal data as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.
Security
We use technical, administrative, and physical safeguards to protect your data. However, no method of online transmission or storage is 100% secure.
What rights you have over your data
Depending on your location, you may have rights to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data (subject to legal obligations).
- Restrict or object to certain processing.
- Request data portability.
To exercise your rights, contact us at enquiry@nidraamattress.com
Children
Our services are not directed to children under 13 years of age. We do not knowingly collect data from children.
Third-Party Services
Our site may contain links to third-party websites or services (e.g., payment gateways). We are not responsible for their privacy practices. Please review their privacy policies separately.
Updates to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last updated” date.
Contact Us
If you have questions, concerns, or complaints regarding this Privacy Policy, please contact us at:
Email:enquiry@nidraamattress.com.
Address: Plot No. A-8/9, Sector -13, GIDA, Gorakhpur, Utar Pradesh – 273209.