FAQ
Frequently Asked Questions
1. What makes your mattresses unique?
Our mattresses are designed with advanced foam technology that blends comfort, durability, and support. Each model is carefully engineered to promote proper spinal alignment and restful sleep, using premium fabrics and high-quality materials.
2. Do you offer different firmness options?
Yes! Our collection includes a range of soft, medium-firm, and firm mattresses to suit every type of sleeper — whether you prefer a plush, cushioned feel or firm orthopedic support.
3. Can I order a custom-size mattress?
Absolutely. We offer custom sizes to fit your unique bed frame or space. Just share your preferred dimensions with our team before placing your order.
4. How long does delivery take?
We usually deliver within 7–10 business days, depending on your location. Custom-size orders may take a few extra days to prepare and ship.
5. What if my mattress arrives damaged?
If your mattress arrives damaged, please contact us within 48 hours of delivery with photos of the issue. Our support team will assist with a quick replacement or repair.
6. How long do your mattresses last?
All our mattresses are built to last, with warranties ranging from 1 to 7 years, depending on the model. Regular rotation and proper care can help extend their lifespan even further.
7. Do I need to flip or rotate my mattress?
Most of our mattresses are single-sided and don’t require flipping. However, rotating them every 3–4 months ensures even wear and lasting comfort.
8. How do I clean and care for my mattress?
Use a mattress protector to guard against dust and spills. For stains, spot clean gently using a soft cloth and mild detergent — avoid soaking or using harsh chemicals.
9. Can I try the mattress before buying?
Currently, we don’t offer a trial period, but our mattresses are crafted for universal comfort, tested for quality, and backed by a reliable warranty for peace of mind.
10. How can I contact you for support?
You can reach our support team via email or phone for any queries, custom orders, or assistance. We’re always happy to help you find the perfect mattress for your sleep needs.